Answer:
Public service
What did you notice about their work?
Area covered
What do they need to do in order to use the facility?
Problems faced by those managing the service
Problems faced by people
Improvements that can be made
Fair price shop
(ration shop)
The shop was open. Three people came. They all had yellow cards. They bought sugar and rice. Kerosene was not available.
This shop covers two villages.
You need a ration card. This has to be made at the tehsil office.
There is not enough supply of kerosene.
Rice is of very bad quality. We never get kerosene.
Improve quality of rice. Make kerosene available. The fair price shop should open every day.
Health centre
There is a long queus of the patients, but only few doctors are available.
Three villages
The patients card which has the information about disease, the prescription, medicines and the duration for which medicines has to be taken.
The patients cannot describe their problem properly.
The medicines are not available.
The rules should be Strictly adhered by the staff.
Milk society
The people are distributing milk in the morning and evening.
One village
Carry money and a pot to carry milk.
There is no proper time for milk carrying van.
The people have to wait for a long time.
The milk van owner should be warned about the timings.
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