Category : 10th Class
Introduction: Letters can be broadly classified into formal letters and informal letters. Formal letters include business letters, official letters, applications, complaints, letter to editors, and letters written to people whom we want to convey certain important information. While, informal letters include personal letters, letters that are written to our friends and family. Letter writing is a skill that needs to be honed over time with practice.
1. Recently you have undertaken a journey from New Delhi to Howrah by Poorva Express and experienced serious inconveniences. Write a letter to the Editor of a newspaper stating the inconvenience you experienced.
90/75, Malviya Nagar
14 August, 2011
To The Editor,
The Hindustan Times,
I travelled recently from New Delhi to Howrah by the Poorva Express on III Tier AC and had faced tremendous inconveniences all throughout the journey. I fail to bring into your account the description of the mess that I experienced. In fact, don't have the language to describe them in sequence.
According to the Northern Railways, there was no room for current bookings as all the seats of the train were reserved. However, I found that at least 10 passengers, who had no reservations, were allowed to get into our compartment. Although the TTE came and asked about their tickets, but did not check the tickets actually. I doubt if they are the kith and kins of the TTE. As far as my knowledge is concerned, nobody is entitled to get into an AC compartment without a proper confirmed ticket.
I saw hawkers, beggars, shoeshine boys and vendors moving freely in the compartment, much to the discomfort of passengers with reserved accommodation. I fail to understand how the ticket examiners allow all this to happen in a superfast train like Poorva Express.
C-24/C R Park
2. The General Manager of a reputed company has shown his gracious presence by becoming one the judges in a children's art competition held recently. Write a letter thanking him for sparing his valuable time in attending the event.
Mr. Prakash Jalhotra August 19, 2011
Dear Mr. Jalhotra,
On behalf of our organization, I offer my gratitude and thanks for serving as one of our judges in the recent Art Contest that we held for children who are cancer patients. The activity was a success because of the active participation of all the staff, volunteers, participants, and professionals that we invited as speakers and judges. Because of your presence, we were able to bring joy and hope to the children who are suffering from a life-threatening disease. Their artworks depicted the sadness and fear that they are feeling but also showed how optimistic and hopeful they are about having a better future. We have given them something to be happy about in their daily lives as we have spurred their interest in the arts and also showed them that they are very talented. Again, thank you and we look forward to having you again as one of our guests in our upcoming activities.
Mr. Deepak Jain
405, Jaina Towers
3. You are the Manager of a bank. One Mr. Ashok Sharma has applied for a home loan in your bank. You have undergone his proposal and have agreed to provide him the same. Write a letter to Mr. Sharma informing him of your approving his loan plea.
Mr. Ashok Sharma 20 August, 2011
4/3 Vayudoot Apartments,
Subject: Approval for the home loan request vide application number
009039102 dated May 11, 2011.
Dear Mr. Ashok Sharma,
We are pleased to inform you that your application for a home loan for an amount of Rs. 25 lacs has been approved by our bank. The terms and conditions pertaining to this deal are enclosed within this letter. We request you to go through them thoroughly. Thereafter you need to fill out the forms which are also enclosed herein and also furnish fresh copies of documents, like proof of citizenship, liquefiable
Assets, your PAN card details and others. You need to send us back the filled forms and documents to finalize this deal. In case you need any help or assistance, please feel free to call us at +91 9999101010.
Branch Manager, Shahdra Branch
ICICI Bank Ltd.
4. You are the Secretary of an NGO which is involved in various social activities. The Organization has proposed a fundraising event for the victims of tsunami in Japan. Write a letter to one of your friends inviting him to attend the fundraising event.
Mr. Sunil Agarwal May 27, 2011
132, Kailash Colony,
Our organization has been actively involved in lending a helping hand whenever and wherever the need arose. In view of the devastating tsunami that caused great damage to lives and property in Japan in March this year, we have taken on the responsibility of arranging a Fundraising Event. The Proceedings collected at the Event would be utilized for the noble cause of victims of the tsunami. You have always been a great supporter of our various activities and we look forward to your participation in the Fundraising event we are organizing. This Event not only endeavors to provide an opportunity for new and upcoming talent but also would lend a helping hand to better the lives of the people in need.
We look forward to your support.
Mr. Madan Kukraja
On behalf of: Helping Hand Foundation
5. You have received a business proposal from a company. On reviewing, you found it to be beneficial. Being the Business Development Officer of your company, write a reply to the aforesaid company inviting to sit for further developments.
Mr. Shyamlal Mangani September 10, 2011
Business Development Officer
Top One Company Ltd.
356, Kidwai Nagar
Ms. Anuradha Joshi
24, Salk Lake City,
Kolkata - 700 024
Dear Ms. Joshi, this is with regard to the business proposal that you have sent to our company last week. We have read your proposal and after careful review, we have decided to invite you for a formal meeting to discuss the details of the proposal. We are interested in your proposal but we want to find out other details and bur suggestions for the said project. We hope you will be available for a business meeting next month. We will be expecting you to prepare a blueprint as well as a complete breakdown of the costs and time frame for the project please also send a representative from your technical department as we want to discuss specifics about the technical aspect of the project. We are quite excited and optimistic about this business proposal knowing that you have an excellent record in this field.
Thank you and we hope to hear from you soon.
Mr. Shyamlal Mangani
6. You have bought a refrigerator from a store recently and found it to be having some technical problems. Write a letter to the Customer Service Representative stating him about the defect and to look into the matter urgently.
Ms. Priyal Kudesia August 8, 2011
KK Nagar, GK Ground
Madurai, Tamil Nadu
Mr. Sachin Tamboli
Customer Service Representative
Madurai, Tamil Nadu
Dear Mr. Kudesia,
I bought a refrigerator from your store last week and I would like to complain about the condition of the new refrigerator. I have been using it for only a week and it is already malfunctioning. The refrigerator does not get cold enough and the freezer cannot make ice. I have checked the regulator and turned it to the highest mark, but could not feel the chill after half an hour. The product brochure also states that it instantly defrosts but it does not do this. The refrigerator has a one-year warranty and I want to have it replaced as soon as possible. As per the warranty, I can also avail of my money back in case I am not satisfied with the product replacement. I have attached the receipt and warranty for your reference. I hope you would promptly look into this matter. I have been a regular customer of your store for many years now and this is the first time I have been dissatisfied with your product.
Ms. Priyal Kudesia
7. You are the Manager of 'Hotel Sea View' in Goa. On checking the visitor's feedback book you find a complain of a visitor regarding the service and hospitality provided by the hotel, which was not cordial. Write a business apology letter to the visitor promising him to serve well the next time he visits.
Manager July 28, 2011
Hotel Sea View
Mr. S. K. Vijay Anand
356, Aman Complex
This has reference to your feedback lodged on the visitor's book during your visit at our hotel a fortnight ago. On behalf of Hotel Sea View, kindly accept our sincere apologies for our inefficiency in providing you the high standard of hospitality, which is the general norm of our hotel. We sincerely regret the inconvenience caused to you because of this. As a gesture of good will, we invite you to kindly accept a free stay for two days. I am sure you would overlook the mistake on our part this time and would continue your business association with us. We reassure you of our cooperation and look forward to a more positive association with you in the future.
8. You have intended to authorize Mr. Sushil Sehgal for collecting a few important documents related to a property from the Delhi Development Office. Write a letter to the Administrative Officer of the office stating him about your authorization.
Mr. Nagar Bhatia August 6, 2011
45/9, Kalkaji Extn.
New Delhi - 110 019
Mr. Paresh Agnihotri
Delhi Development Office
Dear Mr. Agnihotri,
I hereby authorize Mr. Sushil Sehgal to collect all my pending property documents from your office located in Vikas Sadan, New Delhi. Mr. Sehgal is one of my loyal staff members and is working in finance department of my company Rainbow Consultancy Pvt. Ltd. This declaration of authorization is valid from 6 August, 2011 to 10 August, 2011 and after the last date this will be considered as null and void. Kindly note this authorization is applicable only for handing over the property documents and not any other confidential information. Therefore, handle this transaction carefully and provide me a confirmation letter to avoid any miscommunication as this is a sensitive issue. I am seeking to receive all necessary property legal papers. If you require any information, you can contact me on my official landline numbers or mail me at: email@example.com I appreciate your immediate initiative to this regard.
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