SSC Descriptive Writing Letter Writing SSC-CGL (TIER-III) - Business Letter-18

                                                                          Business Letter - 11

1. WRITE A LETTER TO THE IRCTC COMPLAINING ABOUT CANCELLATION OF AN E-RESERVATION AT THE TIME OF TRAVEL.

The CEO

AXZ Infratech

Delhi-110088

17th December 2016

Grievance Redressal Cell

IRCTC North Zone

New Delhi-110002

Sub: Complaint regarding e -reservation.

Sir/Madam,

This is in reference to an e-reservation dated 10th December 2016 for Kalavati Express (Train No: 13352), from Allepey to Vishakhapatnam.

Fifty employees of my company were to travel on that train, for which a reservation was made. When they got into the train, they were asked to deboard saying their names were not on the reservation chart, even after showing the copy of the e-slip that was generated by the website. We had to provide them with flight tickets, so that they could participate in the conference, resulting in double loss for the company.

I request you to provide me with an immediate refund, failing which I shall be compelled to go to the Consumer court.

Thanking you,

Janardhan Jhakkar