Answer:
The
number of consumer groups in India is about 700, but only about 20-25 are
recognised by the government.
Although, the activities of the groups have increased substantially in
recent years, the redressal process is still expensive and time consuming. The
existing laws are not as effective as far as compensation for defective
products is concerned.
Even after more than 25 years of the enacting of the Consumer
Protection Act (COPRA), a large section of consumers are unaware of their
rights.
Rules and regulations applicable to the marketplace are often
not followed. The Consumer Movement can become more effective only when
consumers are made aware of their rights and their role in getting justice.
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