Teaching Business Studies Consumer Protection Question Bank

done MCQ - Consumer Protection Total Questions - 47

• question_answer1)
  Which of the following perspective is insignificant for consumer protection?
  A)
   Moral justification done clear
  B)
   Government intervention done clear
  C)
   Social responsibility done clear
  D)
   Information dissemination done clear
  View Solution play_arrow

• question_answer2)
  Which of the following is not associated with legal protection of consumers?
  A)
   Trade Mark Act, 2002 done clear
  B)
   The Contract Act, 1982 done clear
  C)
   Justice Act, 2011 Juvenile done clear
  D)
   Trade Mark Act, 1992 done clear
  View Solution play_arrow

• question_answer3)
  Government intervention in business is necessary for consumer because
  A)
   If engage in exploitative trade practices done clear
  B)
   It is in interest of business done clear
  C)
   Socialist democracy to be maintained done clear
  D)
   Mentioned in Competition Commission Act done clear
  View Solution play_arrow

• question_answer4)
  Right to safety can be ensure through
  A)
   FPO mark                                 done clear
  B)
   Trade mark done clear
  C)
   Patent mark                              done clear
  D)
   Geographical mark done clear
  View Solution play_arrow

• question_answer5)
  Consumer Protection Act is applicable to whom?
  A)
   Only private business done clear
  B)
   Only government business done clear
  C)
   All types of business dealing with goods and services done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer6)
  National Consumer dispute Redressal Commission is a
  A)
   Constitutional Body                   done clear
  B)
   Statutory Body done clear
  C)
   Parliamentary Body                   done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer7)
  Which of the following is not a way for firms to exert power over the environment in which they conduct business?
  A)
   Trade association activity done clear
  B)
   Strategic alliances done clear
  C)
   Restraint of trade practices done clear
  D)
   Lobbying government officials done clear
  View Solution play_arrow

• question_answer8)
  Central Consumer Protection council works under
  A)
   Ministry of Economics done clear
  B)
   Ministry of Earth Science done clear
  C)
   Ministry of Consumer Affairs done clear
  D)
   Ministry of Civil Supply done clear
  View Solution play_arrow

• question_answer9)
  An organised movement of citizens and government to strengthen the rights and powers of buyers is called
  A)
   Business legislation done clear
  B)
   Competitive edge done clear
  C)
   The consumerist movement done clear
  D)
   Organised consumer done clear
  View Solution play_arrow

• question_answer10)
  Which of the following day is observed as consumer day?
  A)
   March 20                                  done clear
  B)
   March 16 done clear
  C)
   March 15                                  done clear
  D)
   March 17 done clear
  View Solution play_arrow

• question_answer11)

  Consumers have the right

  I. to be protected against goods and services that are hazardous to life and property

  II. to assured, wherever possible, access to a variety of goods and services at national prices

  Codes
  A)
                                   Only I                                      done clear
  B)
   Only II done clear
  C)
   Both I and II                             done clear
  D)
   None of these done clear
  View Solution play_arrow

• question_answer12)
  If the amount claimed by a consumer as compensation is ` 89 lakhs, the case under The Consumers Protection Act shall be filed with
  A)
   District Consumer Redressal Forum done clear
  B)
   State Consumer Disputes Redressal Commission done clear
  C)
   National Consumer Disputes Redressal Commission done clear
  D)
   Supreme Court done clear
  View Solution play_arrow

• question_answer13)
  Where is Consumer Guidance Society of India located?
  A)
   Mumbai located                         done clear
  B)
   Delhi done clear
  C)
   Pune                                        done clear
  D)
   Kolkata done clear
  View Solution play_arrow

• question_answer14)
  Where is the Consumer Education and Research Centre located?
  A)
   Delhi                                        done clear
  B)
   Jaipur done clear
  C)
   Pune                                        done clear
  D)
   Ahmedabad done clear
  View Solution play_arrow

• question_answer15)
  The Consumer Protection Act, 1986 came into effect first on
  A)
   14th July, 1987 done clear
  B)
   24th December, 1986 done clear
  C)
   15th June, 1987 done clear
  D)
   1st June, 1986 done clear
  View Solution play_arrow

• question_answer16)

  Arrange the following concepts/acts in the order in which they came into force

  I. Competition Act.

  II. Foreign Exchange Management Act.

  III. Consumer Protection Act.

  IV. Securities and Exchange Board of India Act.

  Codes
  A)
                                   III, IV, II, I                                done clear
  B)
   IV, III, I, II done clear
  C)
   I, II, IV, III                                done clear
  D)
   II, I, III, IV done clear
  View Solution play_arrow

• question_answer17)

  Which of the following statement(s) is/are correct regarding Consumer Protection Act, 1986?

  I. It acts as a negative check against the ill-practices of private companies.

  II. The act envisions only the rights of the consumer.

  Select the correct answer using the codes given below.

  A)
   Only I                                      done clear
  B)
   Only II done clear
  C)
   Both I and II                             done clear
  D)
   Neither I nor II done clear
  View Solution play_arrow

• question_answer18)
  Which of the following act not pertains to legal protection for consumer?
  A)
   The Sale of Goods Act, 1930 done clear
  B)
   The Trade Mark Act, 1999 done clear
  C)
   The Competition Act, 2002 done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer19)
  Which right under the Consumer Protection Act 1986 ensure the wide variety of products in terms of quality and brand
  A)
   Right to safety done clear
  B)
   Right to choose done clear
  C)
   Right to consumer information done clear
  D)
   Right to heard done clear
  View Solution play_arrow

• question_answer20)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) The MRTP Act is enacted to prevent the monopoly in the market.

  Reason (R) Monopoly is not good for any economy.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer21)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Income tax is governed by the CBDT in India.

  Reason (R) Income tax is a Indirect tax.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer22)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) FEMA is the replacement of FEMA.

  Reason (R) FEMA is introduced to regular the foreign exchange transactions in India.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer23)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) The objective of the Competition Act is to promote monopoly.

  Reason (R) The Competition Act helps the market to maintain the prices at the justified level.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer24)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Indian Chambers of Commerce of India is a pressure group.

  Reason (R) The institution deal with bread guideline for consumer welfare.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer25)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Appeals against the State Commission can also be filed before the National Commission of consumer protection.

  Reason (R) Consumer protection institution is three tier-structure.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer26)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) State Commission to consumer protection is head by a President, who have been a Judge of High Court.

  Reason (R) Consumer Protection Commission is a Quasi-Judicial Body.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer27)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Right to safety under CPA, 1986 taken from UN convention on consumer protection.

  Reason (R) Right to safety will ensure good quality of products to consumer.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer28)

  Direction: In the questions given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Consumer organisation such as NGOs and civil societies ensure check and balance against ill practices of business.

  Reason (R) CA, 1986 gave legal states to the such organisation.

  Codes
  A)
   Both A and R are true and R is the correct explanation of A done clear
  B)
   Both A and R are true, but R is not the correct explanation of A done clear
  C)
   A is true, but R is false done clear
  D)
   A is false, but R is true done clear
  View Solution play_arrow

• question_answer29)
  According to which right, consumer has a right to be protected against hazardous goods?
  A)
   Right to choose done clear
  B)
   Right to safety done clear
  C)
   Right to be informed done clear
  D)
   Right to seek redressed done clear
  View Solution play_arrow

• question_answer30)
  Consumer must look for ......mark on electrical appliances.
  A)
   AGMARK                                 done clear
  B)
   FPO done clear
  C)
   ISI                                           done clear
  D)
   Hallmark done clear
  View Solution play_arrow

• question_answer31)
  Which of the following mark is the quality mark for food products? 
  A)
   FPO                                         done clear
  B)
   ISI done clear
  C)
   AGMARK                                 done clear
  D)
   Hall-mark done clear
  View Solution play_arrow

• question_answer32)
  If aggrieved party is not satisfied with order of district forum, then he can appeal so.......
  A)
   State commission done clear
  B)
   National commission done clear
  C)
   Both a and b done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer33)
  Appeal to next higher redressal agency has to be made within new many days of passing the order
  A)
   30                                            done clear
  B)
   40 done clear
  C)
   20                                            done clear
  D)
   10 done clear
  View Solution play_arrow

• question_answer34)
  A complaint to national commission can be made when claim amount exceeds
  A)
   20 lakhs but less than ` 1 crore done clear
  B)
   20 lakhs done clear
  C)
   less than 20 lakhs done clear
  D)
   1 crore done clear
  View Solution play_arrow

• question_answer35)
  According to which of the following consumer has the right to get relief against any unfair trade practice?
  A)
   Right to be heard                       done clear
  B)
   Right to choose done clear
  C)
   Right to safety                           done clear
  D)
   Right to seek redressal done clear
  View Solution play_arrow

• question_answer36)
  According to which of the following consumer has a right to file a complaint in case of dissatisfaction?
  A)
   Right to be heard done clear
  B)
   Right to choose done clear
  C)
   Right to safety done clear
  D)
   Right to seek redressal done clear
  View Solution play_arrow

• question_answer37)
  According to which of the following consumer has the right to select from a variety of goods and services at competitive prices?
  A)
   Right to be heard done clear
  B)
   Right to choose done clear
  C)
   Right to safety done clear
  D)
   Right to seek redressal done clear
  View Solution play_arrow

• question_answer38)
  Which quality certification mark is used to ensure safety of electrical goods?
  A)
   Hallmark                                  done clear
  B)
   Agmark          done clear
  C)
   ISI                                           done clear
  D)
   FPO done clear
  View Solution play_arrow

• question_answer39)
  Name the quality mark used for food products
  A)
   Agmark                                    done clear
  B)
   FPO done clear
  C)
   Hallmark                                  done clear
  D)
   ISI done clear
  View Solution play_arrow

• question_answer40)
  Agricultural products use a quality certification mark. Name the mark.
  A)
   131                                          done clear
  B)
   FPO done clear
  C)
   AGMARK                                 done clear
  D)
   Hallmark done clear
  View Solution play_arrow

• question_answer41)
  Which act aims to control production, supply and distribution of essential commodities?
  A)
   The Essential Commodities Act, 1955 done clear
  B)
   The contract Act, 1982 done clear
  C)
   The Sale of Goods Act, 1930 done clear
  D)
   The Bureau of Indian Standards Act, 1986       done clear
  View Solution play_arrow

• question_answer42)
  Name the act, which prevents the use of fraudulent marks on products?
  A)
   The Prevention of Food Adulteration Act, 1954 done clear
  B)
   The Trade Marks Act, 1999 done clear
  C)
   The Bureau of Indian Standards Act, 1986 done clear
  D)
   The competition Act, 2002 done clear
  View Solution play_arrow

• question_answer43)
  “Many business firms have set up their own consumer service and grievance cells.” Which right is being highlighted in the given statement?
  A)
   Right to Consumer Education done clear
  B)
   Right to be informed done clear
  C)
   Right to seek Redressal done clear
  D)
   Right to be heard done clear
  View Solution play_arrow

• question_answer44)
  Which act formulates quality standards for goods and certify them through BIS certification scheme?
  A)
   The contract Act, 1982 done clear
  B)
   The Bureau of Indian Standards Act, 1986 done clear
  C)
   The Sale of Goods Act, 1930 done clear
  D)
   The Competition Act, 2002 done clear
  View Solution play_arrow

• question_answer45)
  “Consumer has a right to acquire knowledge.” Identify the right.
  A)
   Right to be informed done clear
  B)
   Right to choose done clear
  C)
   Right to Consumer Education done clear
  D)
   Right to seek Redressal done clear
  View Solution play_arrow

• question_answer46)
  A complaint can to be made to the state commission, when the claim value is
  A)
   More than ` 20 lakhs done clear
  B)
   Less than ` 20 lakhs done clear
  C)
   More than ` 20 lakhs, but less than ` 1 crore done clear
  D)
   More than ` 1 crore done clear
  View Solution play_arrow

• question_answer47)
  Name the right, which require manufactures to provide information like ingredients, date of manufacture, price, quantity, directions for use, etc. on the products.
  A)
   Right to Safety done clear
  B)
   Right to be informed done clear
  C)
   Right to Choose done clear
  D)
   Right to consumer Education done clear
  View Solution play_arrow