question_answer

Mrs Leena Mehta works as a corporate event coordinator in an event management company. She has been made an overall official incharge for organising a painting exhibition for one of the clients of the company. For ensuring that the exhibition takes place successfully, she identifies the various activities involved and divides the whole work into various task groups like marketing committee, decoration committee and reception committee. In order to facilitate coordination within and among committees, she appoints a supervisor of each group. Each member is asked to report to their respective supervisors and all the supervisors are expected to work as per her orders. In context of the above case: [a] Identify and define the function of management being performed by Mrs. Leena. [b] Describe briefly the various steps involved in the performance of the function of management as identified in part [a] of the question.

Answer:

The function of management being performed by Mrs Leena here is organising. Organising can be defined as a process that initiates implementation of plans by clarifying jobs and working relationships and effectively deploying resources for attainment of organisational objectives. According to Henry Fayol, "To organise a business is to provide it with everything useful to its functioning: raw materials, machines, tools, capital and personnel." Step 1 Identification and Division of Work The first step in the process of organising is to identify and divide the work into small and manageable activities so that duplication of work, resources and efforts can be avoided and the burden of work can be shared among the individuals working in the organisation. Step 2 Departmentalisation After the work has been identified and divided, the next step is to group the similar or related activities (jobs) into larger units called departments or divisions. This process is called departmentalisation. Departmentalisation facilitates specialisation and can be created on the basis stated below: [a] Functions (purchasing, marketing, finance, etc) [b] Products (cosmetics, garments, baby products, etc) [c] Territory (East, West, North, South) Step 3 Assignment of Duties After the formation of departments, the next step is to assign or allocate work to the member of each department. The work is allocated to the members on the basis of their skills, ability and competencies. The work must be assigned to those who are best fitted to perform it well. Step 4 Establishing Reporting Relationships Merely allocating work is not enough. Each individual working in the organisation should also know from whom he/she has to take orders and to whom he/she is accountable. This will help in creating a hierarchical structure and help in coordination amongst various departments.