question_answer

Himanshu purchased a new car from 'Galaxy Motors' for Rs. 25 lakh. He was offered free insurance for the first year and three free servicing to be availed after the car had covered 5,000 km, 10,000 km and 15,000 km respectively. When Himanshu took the car for the first free servicing, he was told that the car was not new and first service had already been availed on this car. He felt cheated and filed a complaint in the State Commission. Being not satisfied with the decision of the State Commission, he decided to file and appeal against it after two months. Can Himanshu appeal against the decision of the State Commission? Give reason in support of your answer.

Answer:

No, Himanshu can-not appeal against the decision of State Commission in the National Commission under the Consumer Protection Act, 1986. Appeals against the order of State Commission can be filed in National Commission within 30 days of the passing of the order and in this case, Himanshu decided to file appeal against the decision of State Commission after 2 months.