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Banking Sample Paper SBI Clerk Grade (Main) Sample Test Paper-6

  • question_answer
    General Clients of various banks in India can make a complaint to which of the following offices, on the issues related to deficiency in services which do not get resolved at banks level?

    A)  Comptroller and Auditor General of India

    B)  Attorney General of India

    C)  Ombudsman

    D)  Indian Audit Bureau

    E)  Indian Banks Association

    Correct Answer: C

    Solution :

     The Banking Ombudsman Scheme 2006 was introduced by the Reserve Bank of India with the object of ending resolution of complaints relating to certain services rendered by banks.


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