question_answer

You are Annan/Arpita of 14, MG Road, Pune. You had bought the text book. 'Vistas' for class XII from a neighbourhood bookstore. After skimming through the book, you realized that few of the pages were missing and the print overlapped on a few pages. Write a complaint letter in 125-150 words to the Manager, Dawn Books, Lawrence Road, Chennai requesting him for a replacement or refund.

Or

You had bought an expensive wrist watch last week. Now you realize that it is not functioning properly. Write a letter in 125-150 words to the Manager, Edison Watch Works, New Delhi, complaining about it and requesting him to repair or replace it immediately. You are Gobind/Gopa of 68, Park Street, Kolkata.

 

Answer:

14, MG Road,             Pune.             2nd February, 20XX             The Manager,             Dawn Books,             Lawrence Road,             Chennai.             Subject: Replacement of the book ?Vistas?/Refund for the purchase.             Dear Sir,                         I bought the text book ?Vistas5 from XYZ Bookstore (Bill No. 002223, dated 12/4/2014). After going through the book, I found that few pages were missing. Moreover, on some pages, the print is overlapped making it difficult to read.                                                I have bought many books from your publication and have never encountered such problem before. My exams are approaching, therefore, I request you to replace the book as soon as possible or refund the money at the earliest. I have attached a copy of the bill for your reference.                            Yours truly,             Arman/Arpita

Or

68, Park Street,             Kolkata.             16th June, 20XX,             The Manager,             Edison Watch Works,             New Delhi.             Subject: Complaint regarding defective wrist watch.             Dear Sir,                         With reference to bill No. 008453, dated 6-6-20XX, I apprise you that I bought a watch from your retail showroom. However, I regret to inform you that the watch has not been? Functioning properly from the day of purchase. The watch does not keep correct time and stops every few hours. I have: tried resetting the time, but to no avail. I work as a security? Guard and having a watch is important for my work, as I have to record the time when people are visiting or leaving my work place. The watch has turned out to be a big trouble rather than being useful to me. I request you to either repair or replace the watch at the earliest. I have enclosed a copy of the bill for your reference.             Regards,             Gobind/Gopa