question_answer

Who is a consumer? Explain five duties of a consumer. Or Describe some of your duties as consumers, if you visit a shopping complex in your locality.   

Answer:

                Any person, who buys goods or services in the market and uses it, is called a Consumer. Duties of a consumer are (i) Ensuring that the product is within the expiry date at the time of purchase. (ii) Paying no more than the maximum retail price printed on the goods he purchased. (iii) Always asking for a cash memo/receipt for the goods he purchased. (iv) Ensuring that the goods he purchased are not spurious or of inferior quality. (v) In case, it is found later on that the goods are defective, getting it exchanged for goods that are okay. In case, the trader refuses or does not refund the amount paid, the consumer's duty is to lodge a complaint with the District Consumer Forum.