Answer:
Personal
communication is ' verbal, written or electronic communication between one
person and another. This can be a verbal or telephonic conversation, a letter,
an e-mail or an SMS. A mass communication is between one person and a mass of people
or between two groups of people. Usually the 'media' are called the means of
mass communication, which include newspapers,. television and radio channels,
the Internet, etc.
The importance of mass communication is due to
(i) providing entertainment and information to people at
their homes efficiently and quickly.
(ii) creating awareness among people about various national
programmes and policies.
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