Answer:
Nannu's
example shows the importance of the Right to Information Act.
Nannu made several rounds to the local Food and Civil Supplies office for
a new ration card. But the clerks and officials did not listen to him. When he
filed an application under the Right to Information Act, it created a great
impact.
Within a week, an official from Food Department visited
his house to inform that the card had been made and he could collect it in any
working day.
On the next day, when he went to collect the card, he was
warmly received by the Food and Supply Officer (FSO). Nannu was requested to
withdraw his application under RTI, since he has received his ration card.
My parents had mixed experiences about the government
officials when they approached for their problems. Some officers.
took, prompt actions and were very helpful. But in some
cases they faced difficult situation where the officials were very reluctant to
do the needful.
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