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question_answer1)
Which of the following is not required in a good salesperson? [SBI Ass. Clerk 2012]
A)
Sympathetic approach done
clear
B)
Good communication skills done
clear
C)
Courteous nature done
clear
D)
Persuasion Skills done
clear
E)
Perseverance done
clear
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question_answer2)
Good communication helps in ?
A)
Improved customer service done
clear
B)
Reduced sales done
clear
C)
Improved brand images done
clear
D)
More market share done
clear
E)
Better customer profile done
clear
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question_answer3)
The most common source for leads generation for any company is ?
A)
House Magazines done
clear
B)
Audit guidelines done
clear
C)
Yellow pages done
clear
D)
Dictionary done
clear
E)
Vision document done
clear
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question_answer4)
The concept of selling is different from marketing and aims at profit maximization through ?
A)
Increasing sales volume of quality products done
clear
B)
Customer satisfaction done
clear
C)
Solution of customer problems done
clear
D)
Satisfaction of customer needs done
clear
E)
Innovation and market research done
clear
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question_answer5)
Mass communication with customers or potential customers, usually through paid public media is known as ?
A)
Publicity done
clear
B)
Sales promotion done
clear
C)
Advertising done
clear
D)
Public Relations done
clear
E)
Brand Building done
clear
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question_answer6)
A "call" means. [SBI Ass. (clerk 2012]
A)
An Internet terminology done
clear
B)
Contacting a prospective customer done
clear
C)
Visiting a call center done
clear
D)
Attending to a complaint done
clear
E)
Websites done
clear
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question_answer7)
An audio or video advertising announcement, usually presented on television, radio or in a movie theatre is called ?
A)
Publicity done
clear
B)
Creative done
clear
C)
Banner done
clear
D)
Sponsorship done
clear
E)
Commercial done
clear
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question_answer8)
The performance of a sales person depends on ?
A)
Ability and willingness of the sales person done
clear
B)
Incentives paid done
clear
C)
Size of the sales team done
clear
D)
Team leader?s attitude done
clear
E)
High aggressive nature done
clear
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question_answer9)
The best promotional tools in any marketing is ?
A)
Pamphlets done
clear
B)
Newsletters done
clear
C)
Word-of-mouth publicity done
clear
D)
Regional advertisement done
clear
E)
Viral marketing done
clear
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question_answer10)
Market Information means ?
A)
Knowledge level of DSA done
clear
B)
Information about marketing staff done
clear
C)
Information regarding share market done
clear
D)
Knowledge of related market done
clear
E)
Latest knowledge about technology progress done
clear
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question_answer11)
Selling is ? [SBI Clerk 2012]
A)
Same as Marketing done
clear
B)
More than marketing done
clear
C)
Offering discounts done
clear
D)
A sub-function of marketing done
clear
E)
Nothing to do with marketing done
clear
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question_answer12)
A call in marketing term means ? [SBI Clerk 2012]
A)
A newly introduced product done
clear
B)
A call center done
clear
C)
Territory allocation for sales person *-answer-options- A sales meeting done
clear
D)
To visit a prospect done
clear
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question_answer13)
A cold call" means ? [SBI Clerk 2012]
A)
A futile exercise done
clear
B)
Calls made in cold countries done
clear
C)
Sales talk done
clear
D)
Old product with new wrapping done
clear
E)
Calls made without prior appointment done
clear
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question_answer14)
A Lead" means ? [SBI Clerk 2012]
A)
ATM usage done
clear
B)
Product offering done
clear
C)
Discount sales done
clear
D)
a likely buyer done
clear
E)
A type of credit card done
clear
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question_answer15)
To close a call" means ? [SBI Clerk 2012]
A)
To look for new clients done
clear
B)
Telemarketing done
clear
C)
To clinch the sales deal done
clear
D)
Online marketing done
clear
E)
Indoor marketing done
clear
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question_answer16)
Leads provided by operation staff ? [SBI Clerk 2009]
A)
Reference books done
clear
B)
Leads provided by operation staff done
clear
C)
Sales persons done
clear
D)
Front office staff done
clear
E)
Management done
clear
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question_answer17)
Conversion in sales language means ? [SBI Clerk 2009]
A)
Converting buyer into a seller done
clear
B)
Converting a seller into a buyer done
clear
C)
Converting a prospect into a client done
clear
D)
All of the above done
clear
E)
None of these done
clear
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question_answer18)
One of the following is not a sales activity. Find the same ? [SBI Clerk 2009]
A)
Identifying needs done
clear
B)
Making a call done
clear
C)
Presentation done
clear
D)
Negotiation done
clear
E)
After sales service done
clear
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question_answer19)
In a selling process in today's world? [SBI Ass. Clerk 2008]
A)
Only standard products are sold done
clear
B)
No customization is required done
clear
C)
The seller need not have product knowledge done
clear
D)
The seller should aim at customer satisfaction done
clear
E)
Only quantum of sales matters done
clear
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question_answer20)
Sales forecasting involves? [SBI Ass. Clerk 2008]
A)
Sales planning done
clear
B)
Sales pricing done
clear
C)
Distribution channels done
clear
D)
Consumer tastes done
clear
E)
All of these done
clear
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question_answer21)
The performance of a sales person depends on? [SBI Ass. P.O. 2010]
A)
Salary paid done
clear
B)
Sales incentives paid done
clear
C)
Size of the sales team done
clear
D)
Ability and willingness of the sales person done
clear
E)
Team leader's aggressiveness done
clear
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question_answer22)
Selling process includes? [SBI Ass. Clerk 2011]
A)
Publicity done
clear
B)
Lead generation done
clear
C)
Cross-country contacts done
clear
D)
Product designing done
clear
E)
Product re-designing done
clear
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question_answer23)
Direct marketing means? [SBI Ass. Clerk 2011]
A)
Advertisements done
clear
B)
Banners done
clear
C)
Face-to-face selling done
clear
D)
Selling by all staff done
clear
E)
Achieving targets done
clear
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question_answer24)
Direct marketing is useful for?
A)
Designing products done
clear
B)
Sending e-mails done
clear
C)
Increased production done
clear
D)
Increased opportunities done
clear
E)
None of these done
clear
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question_answer25)
Communication skills in the case of a DSA means?
A)
Oratory excellence done
clear
B)
Delivering long speeches done
clear
C)
Loquacious done
clear
D)
Ability to convince the customer with the right choice of words done
clear
E)
Ability to talk very fast done
clear
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question_answer26)
Effecting selling skills depend on?
A)
Knowledge level of competitors done
clear
B)
Information about marketing staff done
clear
C)
Information regarding share market done
clear
D)
Knowledge of related markets done
clear
E)
Information regarding political leaders done
clear
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question_answer27)
Incentives are paid to sales persons? [BOB, PO, 2011]
A)
For missing the targets done
clear
B)
For surpassing the targets done
clear
C)
For identifying leads done
clear
D)
For designing products done
clear
E)
For travelling done
clear
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question_answer28)
One of the following is not a pre-sales activity. Find the same?
A)
Lead generation done
clear
B)
Product design done
clear
C)
Sales presentation done
clear
D)
after sales service done
clear
E)
Scanning the yellow pages done
clear
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question_answer29)
A DSA is useful for? [SBI. 2008, 2009, BOB PO 2010]
A)
Boosting telemarketing done
clear
B)
Boosting digital marketing done
clear
C)
Boosting door-to-door campaigns done
clear
D)
Strengthening internal marketing done
clear
E)
Strengthening indirect marketing done
clear
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question_answer30)
Generation of sales lead presupposes?
A)
Personal and professional contacts done
clear
B)
Profile fitting done
clear
C)
Data mining done
clear
D)
All of these done
clear
E)
None of these done
clear
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question_answer31)
The most important stage in a sales process is? [BOB PO, 2011]
A)
Generating sales leads done
clear
B)
Clinching the sale done
clear
C)
Sales presentation done
clear
D)
Sales meeting done
clear
E)
All of these done
clear
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question_answer32)
Effective selling involves.........Find the correct answer.
A)
Good physical appearance done
clear
B)
Good communication skills done
clear
C)
Good negotiation skills done
clear
D)
Sympathetic approach done
clear
E)
Aggressiveness done
clear
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question_answer33)
Efficiency in selling skills is determined by? [BOB P.O. 2010]
A)
Number of leads generated done
clear
B)
Number of prospects met done
clear
C)
Number of conversions made done
clear
D)
All of these done
clear
E)
None of these done
clear
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question_answer34)
Push" style of selling is effective because......... [BOB PO. 2011]
A)
Push" is the only style of selling done
clear
B)
It motivates the sales person done
clear
C)
It "pushes" the customers to buy the products done
clear
D)
It helps in quicker conversion done
clear
E)
"Push" style can never be effective done
clear
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question_answer35)
Sales forecasting involves study of? [BOB PO. 2011]
A)
Sales planning done
clear
B)
Proper selling price done
clear
C)
Distribution outlets done
clear
D)
Consumer needs and demands done
clear
E)
All of these done
clear
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question_answer36)
Incentives are paid to sales person in order to? [BOB PO. 2010]
A)
Distribute profits done
clear
B)
Improve performance of the sales persons done
clear
C)
Achieve targets of the sales person done
clear
D)
Impress the sales persons done
clear
E)
All of these done
clear
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question_answer37)
The performance of a sales person is directly linked to? [BOB PO10]
A)
The amount of incentives paid done
clear
B)
Profit level of the company done
clear
C)
Ability of the sales person done
clear
D)
All of these done
clear
E)
None of these done
clear
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question_answer38)
Good competition helps in? [SBI Asst. Clerk 2011]
A)
Improved Sales done
clear
B)
Improved customer service done
clear
C)
Improved brand image done
clear
D)
All of these done
clear
E)
None of these done
clear
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question_answer39)
Advertisement is a type of? [SBI Ass. Clerk 2011]
A)
Direct marketing done
clear
B)
Service marketing done
clear
C)
Indirect marketing done
clear
D)
Internet marketing done
clear
E)
Internal marketing done
clear
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question_answer40)
The sales process begins with? [SBI Ass. Clerk 2011]
A)
Customer identification done
clear
B)
Lead generation done
clear
C)
Sales presentation done
clear
D)
Sales closure done
clear
E)
Sales meet done
clear
F)
done
clear
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question_answer41)
For effective marketing, the salesman should have which of these qualities? [SBI Ass. Clerk 2008]
A)
Creativity done
clear
B)
Team spirit done
clear
C)
Motivation done
clear
D)
Effective communication skills done
clear
E)
All of these done
clear
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question_answer42)
Motivation means? [SBI Ass, Clerk 2008]
A)
Inspiring employees to perform better done
clear
B)
Better communication skills done
clear
C)
Sales coaching done
clear
D)
Market Research done
clear
E)
None of these done
clear
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