| Direction (1-5): Read the following text and answer question numbers on the basis of the same. Vishesh completed his MBA from a reputed business school at Lucknow. He was impressed by the principles and techniques of scientific management developed by EW.Taylor. On completing his MBA, he wanted to apply scientific management in his family's business of fast food chain of restaurants named 'Burger Mania'. His main goal was to reduce cost with increased output. To begin with, he wanted to develop a standard method which would be followed throughout the organisation. So, he investigated traditional methods through work study and unified the best practices. The standard method, i.e. the best way of doing the job was then developed taking into account all parameters right from the procurement of raw material till the delivery of the final product to the customers. Vishesh also believed that each person should not only be scientifically selected but should also be given the required training to increase efficiency. For this, he set up a special training unit called 'Hamburger' in Bengaluru where the workers were given the required training to learn the best method. At the factory, the ingredients making up a burger where strategically placed to reduce the time taken for excess movements. The standard time and other parameters were determined on the basis of work study and Vishesh rewarded the workers for meeting the standard output. Now, 'Burger Mania' has standardized processes, raw material, time, machinery, product and working conditions that ensure the food they send out to their customers has the same high standards of excellence and level of quality in every chain or franchise. The application of scientific / management to every aspect of restaurant operations led to 'Burger Maniac' widespread success. |
A) Science, Not Rule of Thumb
B) Time Study
C) Method Study
D) Standardisation of Work
Correct Answer: C
Solution :
[c]
You need to login to perform this action.
You will be redirected in
3 sec
