Answer:
Ans. The process of communication may occur in three forms: Accidentalcommunication without intention. Expressiveresulting from emotional state of the person to express his/her feelings or ideas. Rhetoricalresulting from the specific goal. The process of human communication occurs at following levels: (a) Intrapersonalcommunicating with oneself e.g., thought processes or decision-making. (b) Interpersonaloccurs between two or more persons. (c) Publiccharacterized by a speaker sending a message to an audience. It may be direct or indirect, e.g., messages through radio or TV. The process of communication involves two or more than two people, i.e. (a) Sender (b) Receiver The sender encodes the message. Encoding is a component of communication. Encoding refers to taking ideas, giving meaning to it and putting them in message form. Receiver does decoding. Decoding is another component of communication. Decoding refers to translating the message into understandable forms using his primary signal system. Between encoding and decoding, various factors like non-verbal cues, aspects of paralanguage, communication channel, actual words used, artifacts, amount of information and noise influence the communication.
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