Teaching Business Studies Organisation Behaviour Question Bank

done MCQ - Organisation Behaviour Total Questions - 117

• question_answer1)
  Need Hierarchy Theory of motivation was given by
  A)
   WG Scott                                 done clear
  B)
   AH Maslow done clear
  C)
                      Peter F Drucker                          done clear
  D)
   F Herzberg done clear
  View Solution play_arrow

• question_answer2)
  Which of the following is not a ‘non-financial incentive’?
  A)
   Pay                                          done clear
  B)
                      Employee participation done clear
  C)
                      Bonus done clear
  D)
                      Commission done clear
  View Solution play_arrow

• question_answer3)
  Motivational process and not the motivators as such is associated with the
  A)
   Need Hierarchy theory done clear
  B)
                      Two-Factor theory done clear
  C)
                      ERG theory done clear
  D)
                      Expectancy theory done clear
  View Solution play_arrow

• question_answer4)
  Which of the following statements is/are correct?
  A)
   Motivation helps in reduction in resistance to change done clear
  B)
                      Leadership provides training to the employees done clear
  C)
                      Both (1) and (2) done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer5)
  Match the following

  List I (Concepts)		List II (Importances)
  A.	Motivation	1.	Securing co-operation
  B.	Leadership	2.	Chalk out the organizational plans
  C.	Communication	3.	Development of positive attitude
  D.	Job Analysis	4.	Facilitates decision-making

  Codes
  A)
                                   A\[\to \]3, B\[\to \]1, C\[\to \]4, D\[\to \]2   done clear
  B)
                      A\[\to \]3, B\[\to \]4, C\[\to \]2, D\[\to \]1 done clear
  C)
                      A\[\to \]2, B\[\to \]4, C\[\to \]1, D\[\to \]3 done clear
  D)
                      A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  View Solution play_arrow

• question_answer6)
  Which of the following statements is correct?
  A)
   Motivation is an inner state that energises, activates and directs behaviour towards goals done clear
  B)
                      Security needs relate to the survival and maintenance of human life done clear
  C)
                      Directing abilities of manager mainly depend upon his communication skills done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer7)

  Consider the following statements

  I. Leadership is the ability to influence the behaviour of others.

  II. The concept of feedback is an integral part of effective communication.

  Which of the statement(s) given above is/are correct?

  A)
   Only I                                      done clear
  B)
   Only II done clear
  C)
                      Both I and II                             done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer8)
  ‘Motivation Hygiene Theory’ was propounded by
  A)
   Herzberg                                   done clear
  B)
   Maslow done clear
  C)
                      MC Gregor                                done clear
  D)
   Peter F Drucker done clear
  View Solution play_arrow

• question_answer9)
  Match the following

  List I		List II
  A.	Formal communication	1.	Helps to understand extent and scope of requited training
  B.	Informal communication	2.	Orderly flow of information
  C.	Job analysis	3.	Assists in manpower planning
  D.	Job description	4.	Quick and easy process

  Codes
  A)
   A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1   done clear
  B)
   A\[\to \]4, B\[\to \]3, C\[\to \]1, D\[\to \]2 done clear
  C)
   A\[\to \]3, B\[\to \]2, C\[\to \]1, D\[\to \]4 done clear
  D)
   A\[\to \]2, B\[\to \]4, C\[\to \]1, D\[\to \]3 done clear
  View Solution play_arrow

• question_answer10)
  Match the following

  List I (Concepts)		List II (Features)
  A.	Motivation	1.	Behaviour changing process
  B.	Leadership	2.	Helps to hire the right quality of work force
  C.	Communication	3.	Either positive or negative
  D.	Job analysis	4.	Exchange of ideas

  Codes
  A)
                                   A\[\to \]3, B\[\to \]1, C\[\to \]4, D\[\to \]2   done clear
  B)
                      A\[\to \]3, B\[\to \]4, C\[\to \]1, D\[\to \]2 done clear
  C)
                      A\[\to \]4, B\[\to \]2, C\[\to \]3, D\[\to \]1 done clear
  D)
                      A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  View Solution play_arrow

• question_answer11)
  The sender converts the message into communication symbols by
  A)
   Encoding                                  done clear
  B)
   decoding done clear
  C)
                      Feedback                                  done clear
  D)
   media done clear
  View Solution play_arrow

• question_answer12)
  The communication network in which all subordinates under a superior communication through him is known as
  A)
   Single chain network                               done clear
  B)
                      Wheel network done clear
  C)
                      Free flow network done clear
  D)
                      Gossip chain done clear
  View Solution play_arrow

• question_answer13)
  Which of the following is a ‘Financial Incentive’?
  A)
   Status done clear
  B)
                      Job security done clear
  C)
                      Employee participation done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer14)
  Which of the following statements is incorrect?
  A)
   Interview aims at exchanging the data and also the experience done clear
  B)
                      Semi-structured interview is also called depth interview done clear
  C)
                      Committees keep the number of participants manageable done clear
  D)
                      Job specification is helpful in manpower planning done clear
  View Solution play_arrow

• question_answer15)
  Grapevine is associated with
  A)
   formal communication done clear
  B)
                      informal communication done clear
  C)
                      horizontal communication done clear
  D)
                      vertical communication done clear
  View Solution play_arrow

• question_answer16)
  Leadership is the part of
  A)
   planning                                   done clear
  B)
   organising done clear
  C)
                      directing                                    done clear
  D)
   staffing done clear
  View Solution play_arrow

• question_answer17)
  The highest level need in the Maslow’s Need Hierarchy theory is       
  A)
   Physical need                            done clear
  B)
                      Belonging need done clear
  C)
                      Self-actualisation need done clear
  D)
                      Status need done clear
  View Solution play_arrow

• question_answer18)
  Financial incentives include.
  A)
   Job enrichment done clear
  B)
                      Organisation’s climate done clear
  C)
                      Profit sharing done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer19)
  To satisfy physiological and basic needs, type of incentives needed is
  A)
   Bonus                                      done clear
  B)
   retirement benefits done clear
  C)
                      Perquisites                                 done clear
  D)
   All of the above done clear
  View Solution play_arrow

• question_answer20)
  Match the following

  List I (Types of leadership)		List II (Features)
  A.	Relation oriented leadership	1.	Suitable for work involving risk
  B.	Bureaucratic leadership	2.	Means 'leave it be'
  C.	Laissez faire leadership	3.	Energetic in driving others forward
  D.	Charismatic leadership	4.	Focuses on organising the people

  Codes
  A)
                                   A\[\to \]3, B\[\to \]1, C\[\to \]2, D\[\to \]4   done clear
  B)
                      A\[\to \]4, B\[\to \]1, C\[\to \]2, D\[\to \]3 done clear
  C)
                      A\[\to \]4, B\[\to \]2, C\[\to \]3, D\[\to \]1 done clear
  D)
                      A\[\to \]2, B\[\to \]1, C\[\to \]4, D\[\to \]3 done clear
  View Solution play_arrow

• question_answer21)
  Status comes under which of the type of barriers?
  A)
   Semantic barrier                        done clear
  B)
                      Organisational barrier done clear
  C)
                      Psychological barrier done clear
  D)
                      Personal barrier   done clear
  View Solution play_arrow

• question_answer22)

  Consider the following statements

  I. Good decisiveness is not necessary for a good leader

  II. Pay and allowances is a non-financial incentive

  Which of the statement(s) given above is/are incorrect?

  A)
   Only I                                      done clear
  B)
   Only II done clear
  C)
                      Both I and II                             done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer23)

  Consider the following statements

  I. Semantic barriers are concerned with problems and obstructions in the process of encoding and decoding the messages.

  II. Complexity in organisation structure is a psychological barriers.

  Which of the statement(s) given above is/are correct?

  A)
   Only I                                      done clear
  B)
   Only II done clear
  C)
                      Both I and II                             done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer24)
  Match the following

  List I		List II
  A.	Chain network	1.	Message moves in a circle
  B.	Circular network	2.	Message flows in a direct vertical line
  C.	Wheel network	3.	Each person is free to communicate
  D.	Free flow communication network	4.	All subordinates under one boss communication through him

  Codes
  A)
           A\[\to \]3, B\[\to \]2, C\[\to \]4, D\[\to \]1   done clear
  B)
          A\[\to \]2, B\[\to \]1, C\[\to \]4, D\[\to \]3 done clear
  C)
          A\[\to \]4, B\[\to \]2, C\[\to \]1, D\[\to \]3 done clear
  D)
          A\[\to \]3, B\[\to \]4, C\[\to \]2, D\[\to \]1 done clear
  View Solution play_arrow

• question_answer25)
  Which of the following is not an element of communication process?
  A)
   Decoding                      done clear
  B)
   Communication done clear
  C)
          Channel                        done clear
  D)
   Receiver done clear
  View Solution play_arrow

• question_answer26)
  Which of the following pairs is not correctly matched?
  A)

  To motivate is to induce people to act in a desired manner

  Koontz and O Donnell

  done clear
  B)

  Leadership is the ability to secure desired actions from a group of followers voluntarily, without the achievement of objectives

  Glueck

  done clear
  C)

  Communication is the act of inducing others to interpret an idea in the manner intended by the speaker or writer

  EB Flipopo

  done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer27)
  Effective communication does not require
  A)
   Simplicity                     done clear
  B)
   clarity done clear
  C)
   Ambiguity                     done clear
  D)
   All of the above done clear
  View Solution play_arrow

• question_answer28)
  Match the following

  List I (Theories of Leadership)		List II (Features)
  A.	Management theories	1.	Also known as transformational theories
  B.	Relationship theories	2.	People inherit certain qualities
  C.	Behavioural  theories	3.	Also known as transactional theories
  D.	Trait theories	4.	Focus on the actions of leaders not on mental qualities

  Codes
  A)
   A\[\to \]4, B\[\to \]1, C\[\to \]3, D\[\to \]2   done clear
  B)
   A\[\to \]2, B\[\to \]4, C\[\to \]3, D\[\to \]1 done clear
  C)
   A\[\to \]3, B\[\to \]1, C\[\to \]4, D\[\to \]2 done clear
  D)
   A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  View Solution play_arrow

• question_answer29)
  Which of the following pairs is incorrectly matched?
  A)

  Corporate Governance

  Transparency in business

  done clear
  B)

  Kantan Deontologism

  Theory of ethics

  done clear
  C)

  Business Ethics

  It is a code of conduct of doing business

  done clear
  D)

  Technical Jargons

  Improve Communication

  done clear
  View Solution play_arrow

• question_answer30)
  Match the following

  List I		List II
  A.	Personal barriers	1.	Rigid rules and regulation
  B.	Semantic barriers	2.	Premature evaluation
  C.	Organisation barriers	3.	Faulty translation
  D.	Psychological barriers	4.	Distrust

  Codes
  A)
           A\[\to \]4, B\[\to \]3, C\[\to \]1, D\[\to \]2   done clear
  B)
          A\[\to \]4, B\[\to \]2, C\[\to \]1, D\[\to \]3 done clear
  C)
          A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  D)
          A\[\to \]3, B\[\to \]1, C\[\to \]2, D\[\to \]4 done clear
  View Solution play_arrow

• question_answer31)
  Match the following

  List I		List II
  A.	Working committee	1.	Established an official and providing for its scope and power
  B.	Executive committee	2.	Disclosure and transparency
  C.	Corporate governance	3.	Established to accomplish a particular task
  D.	Standing committee	4.	It has well defined executive power

  Codes
  A)
           A\[\to \]3, B\[\to \]4, C\[\to \]2, D\[\to \]1   done clear
  B)
          A\[\to \]1, B\[\to \]3, C\[\to \]2, D\[\to \]4 done clear
  C)
          A\[\to \]3, B\[\to \]4, C\[\to \]1, D\[\to \]2 done clear
  D)
          A\[\to \]1, B\[\to \]4, C\[\to \]2, D\[\to \]3 done clear
  View Solution play_arrow

• question_answer32)
    Match the following

  List I		List II
  A.	Consequentialism	1.	Leadership style
  B.	Inverted ‘V’	2.	Derived from religious books
  C.	Ethics	3.	Formal communication network
  D.	Laissez-faire	4.	Theory of ethics

  Codes
  A)
           A\[\to \]4, B\[\to \]3, C\[\to \]1, D\[\to \]2 done clear
  B)
          A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  C)
          A\[\to \]1, B\[\to \]3, C\[\to \]4, D\[\to \]2 done clear
  D)
          A\[\to \]3, B\[\to \]4, C\[\to \]1, D\[\to \]2 done clear
  View Solution play_arrow

• question_answer33)
  Match the following

  List I		List II
  A.	Upward communication	1.	One of information communication network
  B.	Stock option	2.	Satisfy physiological and basic needs
  C.	Probability	3.	Issuing share to employee at a price lower than market price
  D.	Bonus	4.	Application for grant of leave

  Codes
  A)
           A\[\to \]4, B\[\to \]3, C\[\to \]1, D\[\to \]2 done clear
  B)
          A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  C)
          A\[\to \]1, B\[\to \]3, C\[\to \]4, D\[\to \]2 done clear
  D)
          A\[\to \]3, B\[\to \]4, C\[\to \]1, D\[\to \]2 done clear
  View Solution play_arrow

• question_answer34)
    Which of the following pairs is correctly matched?
  A)

  Autocratic leadership

  Enhance motivation

  done clear
  B)

  Noise

  Improve communication

  done clear
  C)

  Feedback interview

  Conducted at the time of employee leaving the organisation

  done clear
  D)

  Job enrichment

  Mechanism to identify employees growth potentials

  done clear
  View Solution play_arrow

• question_answer35)
  Which of the following pairs is correctly matched?
  A)

  Promotion

  Does not involve higher position, status and responsibilities.

  done clear
  B)

  Effective communication

  Does not required simplicity

  done clear
  C)

  Formal communication

  Flow of definite path

  done clear
  D)

  Working committee

  Established by an official and providing for its scope and power

  done clear
  View Solution play_arrow

• question_answer36)
  Which of the following pairs is incorrectly matched?
  A)

  Faulty transaction

  Semantic barriers

  done clear
  B)

  Lack of proper

  Personnel barriers incentive

  done clear
  C)

  Premature evaluation

  Psychological barriers

  done clear
  D)

  Challenge of authority

  Organisational barriers

  done clear
  View Solution play_arrow

• question_answer37)
  Which of the following pairs is correctly matched?
  A)

  Placement agencies

  Specialise in the supply of particular categories of worker

  done clear
  B)

  Personal barriers

  Complexity in organisation structure

  done clear
  C)

  Campus recruitment

  Is an external source of recruitment

  done clear
  D)

  Free flow communication

  Each person can communicate with each other

  done clear
  View Solution play_arrow

• question_answer38)
  Two examples of downward communication
  A)
   Progress report done clear
  B)
   Application for grant of leave done clear
  C)
   Instructions done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer39)
  Which of the following pairs is incorrectly matched?
  A)

  Clean and definite flow

  Advantages of formal communication

  done clear
  B)

  Wheel communication network

  It can flow top to bottom or from bottom-to top

  done clear
  C)

  Lack of attention

  Psychological barriers

  done clear
  D)

  Proper feedback to management

  Informal communication

  done clear
  View Solution play_arrow

• question_answer40)
  Match the following

  List I (Types of Need)		List II (Features)
  A.	Physiological needs	1.	Safety of people physically, economically and socially
  B.	Safety needs	2.	Desire for love
  C.	Social needs	3.	Ego needs
  D.	Status needs	4.	Survival and maintenance of human life

  Codes
  A)
                                   A\[\to \]4, B\[\to \]3, C\[\to \]1, D\[\to \]2 done clear
  B)
                      A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  C)
                      A\[\to \]3, B\[\to \]1, C\[\to \]2, D\[\to \]4 done clear
  D)
                      A\[\to \]4, B\[\to \]1, C\[\to \]2, D\[\to \]3 done clear
  View Solution play_arrow

• question_answer41)
  Which of the following statements is incorrect?
  A)
   Leader should be decisive in managing the work done clear
  B)
                      Communication promotes co-operation done clear
  C)
                      Communication flow is highest in circular network done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer42)
  Which of the following statements is correct?
  A)
   Gestural communication has slower effect on the communication done clear
  B)
                      Transmission of written communication is time consuming done clear
  C)
                      Job analysis cannot assist in developing objectives done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer43)
  Match the following

  List I		List II
  A.	Informal communication	1.	Refers to official communication which takes place following the chain of command
  B.	Formal communication	2.	Art of stimulating someone or oneself to take desired course of action
  C.	Leadership	3.	Communication between individuals and groups, will not officially recognised
  D.	Motivation	4.	Ability of secure desired actions from a group of followers voluntarily, without the use of coercion

  Codes
  A)
   A\[\to \]2, B\[\to \]4, C\[\to \]1, D\[\to \]3 done clear
  B)
   A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  C)
   A\[\to \]4, B\[\to \]3, C\[\to \]1, D\[\to \]2 done clear
  D)
   A\[\to \]3, B\[\to \]1, C\[\to \]4, D\[\to \]2 done clear
  View Solution play_arrow

• question_answer44)
  _____ refer to those needs satisfaction of which leads of self-confidence and prestige.
  A)
   Self-actualisation needs               done clear
  B)
   Safety needs done clear
  C)
   Esteem needs done clear
  D)
   Physiological needs done clear
  View Solution play_arrow

• question_answer45)
  Leadership is the activity of influencing people to strive willingly for group objectives. Who said this?
  A)
   Keith Dawis                               done clear
  B)
   George Terry done clear
  C)
   Glueck                                      done clear
  D)
   None of these done clear
  View Solution play_arrow

• question_answer46)
  Match the following

  List I (Leadership Theories)		List II (Features)
  A.	Relationship theories	1.	People can learn to become leaders through teaching and observation
  B.	Management theories	2.	The leader retains the right to allow the input of others
  C.	Participative theories	3.	Focuses on the role of supervision, organisation and group performance
  D.	Behavioural theories	4.	Focuses on the connections formed between leaders and followers

  Codes
  A)
           A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  B)
          A\[\to \]3, B\[\to \]4, C\[\to \]2, D\[\to \]1 done clear
  C)
          A\[\to \]3, B\[\to \]4, C\[\to \]1, D\[\to \]2 done clear
  D)
          A\[\to \]1, B\[\to \]2, C\[\to \]3, D\[\to \]4   done clear
  View Solution play_arrow

• question_answer47)
  The workers of an organization complain that their superior Mr Sharad does not listen to their suggestions and adopts an autocratic style. Qualities of leadership lacking is/are
  A)
   Initiative                       done clear
  B)
   social skills done clear
  C)
          Motivation                    done clear
  D)
   All of these done clear
  View Solution play_arrow

• question_answer48)
  Importance of communication include
  A)
   Smooth working of enterprise done clear
  B)
          Helps in guiding and inspiring employees done clear
  C)
          Increases managerial efficiency done clear
  D)
          Both (1) and (3) done clear
  View Solution play_arrow

• question_answer49)
  Match the following

  List I (Barriers to communication)		List II (Examples)
  A.	Organisational barriers	1.	Fear of challenge to authority
  B.	Semantic barriers	2.	Technical jargon
  C.	Psychological barriers	3.	Status
  D.	Personal barriers	4.	Distrust

  Codes
  A)
                                   A\[\to \]3, B\[\to \]4, C\[\to \]2, D\[\to \]1 done clear
  B)
                      A\[\to \]3, B\[\to \]2, C\[\to \]4, D\[\to \]1 done clear
  C)
                      A\[\to \]2, B\[\to \]4, C\[\to \]1, D\[\to \]3 done clear
  D)
                      A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  View Solution play_arrow

• question_answer50)
    Match the following

  List I (Types of Leadership)		List II (Features)
  A.	Autocratic leadership	1.	The leader is totally focussed on organising, supporting and developing the people in the team.
  B.	Bureaucratic  leadership	2.	It is used to describe a leader, who leaves his colleagues to get on with their work.
  C.	Laissez-faire  leadership	3.	Leaders work, by the book, ensuring that their staff follow procedures exactly.
  D.	People oriented  leadership	4.	Leader exerts high levels of power over his employees or team members.

  Codes
  A)
                                               A\[\to \]3, B\[\to \]2, C\[\to \]1, D\[\to \]4 done clear
  B)
                                  A\[\to \]4, B\[\to \]2, C\[\to \]3, D\[\to \]1 done clear
  C)
                                  A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  D)
                                  A\[\to \]2, B\[\to \]4, C\[\to \]3, D\[\to \]1   done clear
  View Solution play_arrow

• question_answer51)
  Need referred to as ‘belonging needs’ is
  A)
   Job security                               done clear
  B)
   pay done clear
  C)
                      Bonus                                      done clear
  D)
   affection done clear
  View Solution play_arrow

• question_answer52)
  Which of the following pairs is correctly matched?
  A)

  The message flows in a vertical line along the scalar chain of command

  Wheel network

  done clear
  B)

  There is no restriction on the flow of communication

  Free flow network

  done clear
  C)

  Each person can communicate with his two neighbourhood colleagues

  Chain network

  done clear
  D)
    None of the above done clear
  View Solution play_arrow

• question_answer53)
  The type of formal communication in which the persons of two departments one at a higher position and another at a lower position, communicate with each other is called
  A)
   Downward communication done clear
  B)
                      Horizontal communication done clear
  C)
                      Diagonal communication done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer54)
  Match the following

  List I (Concepts)		List II (Related Terms)
  A.	Motivation	1.	Decisiveness
  B.	Leadership	2.	Maturity and dependability
  C.	Communication	3.	Core of management
  D.	Job specification	4.	Cluster

  Codes
  A)
           A\[\to \]4, B\[\to \]1, C\[\to \]2, D\[\to \]3 done clear
  B)
          A\[\to \]4, B\[\to \]2, C\[\to \]3, D\[\to \]1 done clear
  C)
          A\[\to \]3, B\[\to \]1, C\[\to \]4, D\[\to \]2 done clear
  D)
          A\[\to \]3, B\[\to \]2, C\[\to \]1, D\[\to \]4 done clear
  View Solution play_arrow

• question_answer55)
  Which of the following pairs is not correctly matched?
  A)

  Faulty translations

  Personal barriers

  done clear
  B)

  Organisational policy

  Organisational barriers

  done clear
  C)

  Premature evaluation

  Psychological barriers

  done clear
  D)

  Unclarified assumptions

  Semantic barriers

  done clear
  View Solution play_arrow

• question_answer56)
  You are working at the middle level of management. Your superior, a top management personnel, sent a message for you which you received and well understood. Here, communication process is not complete because of the element
  A)
   Noise                                        done clear
  B)
   receiver done clear
  C)
                      Media                                       done clear
  D)
   feedback done clear
  View Solution play_arrow

• question_answer57)
  Mohan and Sohan are friends working in Varun Limited as Production and Sales Manager respectively. In an interdepartmental meeting, Mohan informed Sohan about a change in the marketing policy of the company. Type of communication used in this situation is
  A)
   Formal communication done clear
  B)
                      Informal communication done clear
  C)
                      Written communication done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer58)
  Which of the following statements is/are incorrect?
  A)
   People oriented leadership is the opposite of task oriented leadership done clear
  B)
                      Autocratic leadership is an extreme form of charismatic leadership done clear
  C)
                      Laissez-faire leadership works for team in which the individuals are very experienced done clear
  D)
                      All of the above done clear
  View Solution play_arrow

• question_answer59)
  Match the following.

  List I (Concepts)		List II (Importances)
  A.	Directing	1.	Reduction in employees turnover
  B.	Motivation	2.	Handles conflicts effectively
  C.	Leadership	3.	Provides data necessary for decision making
  D.	Communication	4.	Integrates employee's efforts

  Codes
  A)
                                   A\[\to \]4, B\[\to \]1, C\[\to \]2, D\[\to \]3 done clear
  B)
                      A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  C)
                      A\[\to \]3, B\[\to \]1, C\[\to \]4, D\[\to \]2 done clear
  D)
                      A\[\to \]3, B\[\to \]2, C\[\to \]1, D\[\to \]4   done clear
  View Solution play_arrow

• question_answer60)

  Consider the following statements

  I. Sending notice to employees to attend a meeting downward communication.

  II. Application for grant of leave upward communication.

  III. A production manager may contact marketing manager to discuss about quality diagonal communication.

  Which of the statement(s) given above is/are correct?

  A)
   Only I                                      done clear
  B)
   Only II done clear
  C)
                      I and II                                     done clear
  D)
   None of these done clear
  View Solution play_arrow

• question_answer61)
  Selective perception is a barrier to effective communication because
  A)
   a receiver does not understand the message done clear
  B)
                      a receiver does not get the complete message done clear
  C)
                      a receiver does not hear or read the words with, which he disagrees done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer62)
  Communication of a subordinate with his immediate superior and superior’s superior is called
  A)
   Single chain network                               done clear
  B)
                      Inverted network done clear
  C)
                      Wheel network done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer63)
  The type of barrier which are concerned with authority selection, structure, rules and regulations is called
  A)
   Psychological barriers done clear
  B)
                      Semantic barriers done clear
  C)
                      Organisational barriers done clear
  D)
                      Personal barriers done clear
  View Solution play_arrow

• question_answer64)
  Maslow defines one of the needs in the need hierarchy as the “desire to become everything one is capable of becoming”. Identify the need
  A)
   Security need done clear
  B)
                      Esteem needs done clear
  C)
                      Physiological needs done clear
  D)
                      Self-actualisation needs done clear
  View Solution play_arrow

• question_answer65)

  Consider the following statements

  I. Leadership is a continuous process.

  II. Leadership indicates interpersonal relations between managers and superiors.

  III. The key to successful today is influence, not authority.

  Which of the statement(s) given above is/are correct?

  A)
   Only I                                      done clear
  B)
   Only II done clear
  C)
                      Both I and II                             done clear
  D)
   None of these done clear
  View Solution play_arrow

• question_answer66)
  Which of the following statements is/are correct?
  A)
   Self-actualisation needs are the needs of the lowest order done clear
  B)
                      Status means ranking of positions in the organisation done clear
  C)
                      Managership and leadership are regarded as antonyms done clear
  D)
                      All of the above done clear
  View Solution play_arrow

• question_answer67)
  Which of the following pairs is not correctly matched?
  A)

  Established effective leadership

  Communication

  done clear
  B)

  Initiates action

  Directing

  done clear
  C)

  Reduce absenteeism

  Motivation

  done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer68)
  Good qualities of a leader include
  A)
   Physical features                        done clear
  B)
   initiative done clear
  C)
                      Integrity                                    done clear
  D)
   All of these done clear
  View Solution play_arrow

• question_answer69)
  According to need hierarchy theory of Maslow, human needs arise in which one of the following order?
  A)
   Physiological needs- Social needs- Safety needs- Ego needs- Self-actualisation needs done clear
  B)
                      Physiological needs- Social needs- Ego needs- Safety needs- Self actualisation needs done clear
  C)
                      Physiological needs- Safety needs- Social needs- Ego needs-Self-actualisation needs done clear
  D)
                      Physiological needs- Safety needs- Ego needs- Social needs-Self-actualisation needs done clear
  View Solution play_arrow

• question_answer70)
  The type of formal communication in which communication flows from a superior to a subordinate and vice-versa is called
  A)
   Vertical communication done clear
  B)
                      Horizontal communication done clear
  C)
                      Diagonal communication done clear
  D)
                      None of the above done clear
  View Solution play_arrow

• question_answer71)
  The theory of leadership-which focuses on actions of leaders not on mental qualities or internal states is called
  A)
   Situational theory done clear
  B)
                      Behavioural theory done clear
  C)
                      Participative theory done clear
  D)
                      Relationship theory done clear
  View Solution play_arrow

• question_answer72)
  Which of the following pairs is not correctly matched?
  A)

  The network or pathway of informal communication

  Grapevine

  done clear
  B)

  Integration of activities of the subordinate

  Directing

  done clear
  C)

  Profit sharing

  Non-financial incentive

  done clear
  D)
   None of the above done clear
  View Solution play_arrow

• question_answer73)
  Match the following

  List I (Concepts)		List II (Disadvantages)
  A.	Formal communication	1.	Difficulty in fixing responsibility
  B.	Informal communication	2.	Less effective
  C.	Written communication	3.	Cannot be verified afterwards
  D.	Oral communication	4.	Rigid process

  Codes
  A)
                                   A\[\to \]4, B\[\to \]1, C\[\to \]2, D\[\to \]3 done clear
  B)
                      A\[\to \]2, B\[\to \]4, C\[\to \]3, D\[\to \]1 done clear
  C)
                      A\[\to \]2, B\[\to \]4, C\[\to \]1, D\[\to \]3 done clear
  D)
                      A\[\to \]4, B\[\to \]3, C\[\to \]2, D\[\to \]1 done clear
  View Solution play_arrow

• question_answer74)
  What does Maslow Theory of Motivation convey to management?
  A)
   Satisfied need is a motivator done clear
  B)
                      Satisfied need is no more a motivator done clear
  C)
                      Needs are not motivators done clear
  D)
                      Needs need not be considered done clear
  View Solution play_arrow

• question_answer75)
  Which of the following relates to interpersonal communication?
  A)
   Johari window                           done clear
  B)
   Formal done clear
  C)
                      Body language                          done clear
  D)
   All of these done clear
  View Solution play_arrow

• question_answer76)
  Grapevine is term used in relation to
  A)
   formal done clear
  B)
                      Informal communication done clear
  C)
                      Both formal and informal communication done clear
  D)
                      This term is not used in relation to communication done clear
  View Solution play_arrow

• question_answer77)

  Statement I Maslow’s theory conveys hygiene factors.

  Statement II Maslow’s theory conveys satisfied need is no more a motivator.

  Codes
  A)
                                   Both statements are correct done clear
  B)
                      Both statements are incorrect done clear
  C)
                      Statement I is correct, but Statement II is incorrect done clear
  D)
                      Statement I is incorrect, but Statement II is correct done clear
  View Solution play_arrow

• question_answer78)
  According to Keith Davis, which one is not a barrier of communication?
  A)
   Physical barriers done clear
  B)
                      Technological barriers done clear
  C)
                      Personal barriers done clear
  D)
                      Linguistic barriers done clear
  View Solution play_arrow

• question_answer79)
  While establishing relation between Maslow’s and Herzberg’s theories, which needs of hierarchy theory will fall under the hygiene factors?
  A)
   Self-actualisation, esteem and social needs done clear
  B)
                      Esteem, social and safety needs done clear
  C)
                      Social, safety and physiological needs done clear
  D)
                      Only social needs done clear
  View Solution play_arrow

• question_answer80)
  ‘Grapevine’ communication is a type of
  A)
   Formal communication done clear
  B)
                      Informal communication done clear
  C)
                      Written communication done clear
  D)
                      Vertical communication done clear
  View Solution play_arrow

• question_answer81)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Effective communication is an essential requirement of sound management.

  Reason (R) It helps in the performance of planning, organising, directing and controlling functions.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer82)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) External sources of motivation restricts infusion of fresh blood with new ideas into the enterprise.

  Reason (R) External sources is a cheap process.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer83)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Motivation increased efficiency of workers.

  Reason (R) Motivation workers have more number of grievances against the management.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer84)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Technical jargon cannot be a barrier in communication.

  Reason (R) Faulty translation also leads to wrong communication.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer85)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Motivation is a universal managerial function.

  Reason (R) Motivation is used at every level of the organisation.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer86)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) TV, as a source of recruitment is less prevalent as compared to other sources.

  Reason (R) Telecasting is an expensive medium.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer87)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Unstructured interview is also called semi-structured interview.

  Reason (R) Unstructured interview is not planned in detail.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer88)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Leadership provides training to his subordinates only in special circumstances.

  Reason (R) It helps in rough succession process.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer89)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Written communication is used as a means to supplement verbal communication.

  Reason (R) Written communication generally moves downward.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer90)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Promotion is a vertical shifting of employees.

  Reason (R) Promotion means shifting an employee to a higher position.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer91)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) The job interview process can be lengthy.

  Reason (R) Last step in the interview process is dining interview.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer92)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Grapevine leads to great rumours.

  Reason (R) Grapevine/Informal communication spreads slowly.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer93)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Workers can chitchat in a canteen about the behaviour of the superior.

  Reason (R) Informal communication takes place without following the formal chain of command.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer94)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Motivation is the core of management.

  Reason (R) Through motivation, managers can inspire then subordinates to give their best to the organisation.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer95)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Written communication can be verified afterwards.

  Reason (R) Written communication is more effective than oral communication.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer96)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Informal interview is written interview, which must be arranged at a particular place.

  Reason (R) Formal interview is also called depth interview.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer97)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Laissez-faire leadership describe a leader, who leaves his colleague to get on with their work.

  Reason (R) ‘Laissez-faire’ means ‘Leave it be’.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer98)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Motivation creates good relations in the organisation.

  Reason (R) Motivation provides a complex work environment.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer99)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Free flow communication network permits all members to communicate with others.

  Reason (R) The flow of communication is slow.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
  View Solution play_arrow

• question_answer100)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) The scope of leadership is limited.

  Reason (R) Leadership is a part of managerial functions.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
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• question_answer101)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Internal sources of recruitment is highly suitable for a new enterprise.

  Reason (R) No organisation can fill all its vacancies from internal sources.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
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• question_answer102)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Charismatic leadership carries great responsibility.

  Reason (R) Charismatic leadership needs long-term commitment from the leader.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
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• question_answer103)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Shareholders are inactive in the management of their companies.

  Reason (R) Shareholders only attend the annual general meeting.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
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• question_answer104)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) ‘Good Corporate Governance’ is simply ‘good business’.

  Reason (R) Corporate Governance ensures protection of manager’s interests.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
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• question_answer105)

  Direction:  In the question given below are two statements labelled as Assertion (A) and Reason (R). In the context of the two statements, which one of the following is correct?

  Assertion (A) Business ethics contains only social principles.

  Reason (R) Business ethics are based on social values only.

  Codes
  A)
                                   Both A and R are true and R is the correct explanation of A done clear
  B)
                      Both A and R are true, but R is not the correct explanation of A done clear
  C)
                      A is true, but R is false done clear
  D)
                      A is false, but R is true done clear
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• question_answer106)
  According to Maslow’s need-hierarchy theory of   motivation  
  A)
   an unsatisfied need is a motivator of behaviour done clear
  B)
                      a satisfied need is a motivator of behaviour done clear
  C)
                      All of the above done clear
  D)
                      None of the above done clear
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• question_answer107)
  Maslow’s need-hierarchy theory of motivation has classified the human needs into five categories as follows  safety needs  Esteem needs  Social needs  Physiological needs (5) Self actualisation needs. What is the sequence of domination of these needs?
  A)
   1, 4, 3, 2, 5                              done clear
  B)
   5, 3, 2, 4, 1 done clear
  C)
                      4, 1, 3, 2, 5                              done clear
  D)
   None of these done clear
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• question_answer108)
  The need-hierarchy theory of motivation is given by
  A)
   Maslow                                     done clear
  B)
   Vroom done clear
  C)
                      Herzberg                                   done clear
  D)
   Mc Gregor done clear
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• question_answer109)
  Communication can be
  A)
   Upward                                    done clear
  B)
   downward done clear
  C)
                      Sideward                                  done clear
  D)
   All of these done clear
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• question_answer110)
  Upward communication flows
  A)
   From top to bottom done clear
  B)
                      Both ways done clear
  C)
                      From bottom to top done clear
  D)
                      None of these done clear
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• question_answer111)
  Communication can be
  A)
   Only oral done clear
  B)
                      Oral as well as written done clear
  C)
                      Only written done clear
  D)
                      None of these done clear
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• question_answer112)
  Adequate motivation of employees results in
  A)
   Fostering indiscipline among the subordinates done clear
  B)
                      Boosting the morale of the subordinates done clear
  C)
                      Decreasing the productivity of subordinates done clear
  D)
                      All of the above done clear
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• question_answer113)
  Under which of the following theories, the human needs are put in hierarchy of their significance?
  A)
   Herzberg’s theory done clear
  B)
   Me Gregor’s theory done clear
  C)
                      Maslow’s theory done clear
  D)
                      Vroom’s theory done clear
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• question_answer114)
  ........is a two way communication between buyer and seller.
  A)
   Advertising                                done clear
  B)
   Publicity done clear
  C)
                      Personal selling                          done clear
  D)
   None of the above done clear
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• question_answer115)
  Two factor theory of motivation was developed by
  A)
   Maslow                                     done clear
  B)
   Herzberg done clear
  C)
                      Mcclelland                                done clear
  D)
   Vroom done clear
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• question_answer116)
  Which of the following is not a non-financial incentive to motivate employees?
  A)
   Employees participation in management done clear
  B)
                      Profit sharing done clear
  C)
                      Employees’ job security done clear
  D)
                      None of the above done clear
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• question_answer117)
  Who has developed the expectancy theory of motivation?
  A)
   Herzberg                                   done clear
  B)
   Vroom done clear
  C)
                      Peter F Drucker                          done clear
  D)
   Maslow   done clear
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