(i) Identify the type of organisation which allows the flow of communication in all directions. |
(ii) Also state the advantages of such type of organisation. |
Answer:
(i) The type of organisation discussed here is informal organisation. Interaction among people at work gives rise to a network of social relationships among employees. This is called informal organisation, e.g. meeting in a cafeteria, drama group in an organisation and cricket teams of organisational personnel, are all examples of informal organisations. (ii) Advantages of informal organisation are as follows: [a] Prescribed lines of communication are not followed. Thus, it facilitates quick feedback and spreads information faster. [b] It provides a sense of belongingness and gives due respect to social and psychological needs. [c] It provides the necessary environment for individual creativity and innovation. [d] It contributes to fulfilment of goals, promoting the feeling of cooperation among employees.
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