(i) What values are affected by this? |
(ii) Will Mr Daksh Mudgal be able to claim compensation? Which right of the consumer is violated here? |
Answer:
(i) Honesty and responsible behaviour are the two values that affected by this, as complete information about the product is not provided. (ii) In the given case, there is a violation of the consumer right, 'Right to Information'. According to the Amendment of the Regulations in Weight and Measurement Act, 2000, every product should bear a green dot for veg ingredients and brown for non-veg ingredients. This statutory provision was not fulfilled by the snack corner. Hence, Mr Daksh Mudgal can claim compensation.
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