You are Annan/Arpita of 14, MG Road, Pune. You had bought the text book. 'Vistas' for class XII from a neighbourhood bookstore. After skimming through the book, you realized that few of the pages were missing and the print overlapped on a few pages. Write a complaint letter in 125-150 words to the Manager, Dawn Books, Lawrence Road, Chennai requesting him for a replacement or refund. |
Or |
You had bought an expensive wrist watch last week. Now you realize that it is not functioning properly. Write a letter in 125-150 words to the Manager, Edison Watch Works, New Delhi, complaining about it and requesting him to repair or replace it immediately. You are Gobind/Gopa of 68, Park Street, Kolkata. |
Answer:
14, MG Road, Pune. 2nd February, 20XX The Manager, Dawn Books, Lawrence Road, Chennai. Subject: Replacement of the book ?Vistas?/Refund for the purchase. Dear Sir, I bought the text book ?Vistas5 from XYZ Bookstore (Bill No. 002223, dated 12/4/2014). After going through the book, I found that few pages were missing. Moreover, on some pages, the print is overlapped making it difficult to read. I have bought many books from your publication and have never encountered such problem before. My exams are approaching, therefore, I request you to replace the book as soon as possible or refund the money at the earliest. I have attached a copy of the bill for your reference. Yours truly, Arman/Arpita
Or
68, Park Street, Kolkata. 16th June, 20XX, The Manager, Edison Watch Works, New Delhi. Subject: Complaint regarding defective wrist watch. Dear Sir, With reference to bill No. 008453, dated 6-6-20XX, I apprise you that I bought a watch from your retail showroom. However, I regret to inform you that the watch has not been? Functioning properly from the day of purchase. The watch does not keep correct time and stops every few hours. I have: tried resetting the time, but to no avail. I work as a security? Guard and having a watch is important for my work, as I have to record the time when people are visiting or leaving my work place. The watch has turned out to be a big trouble rather than being useful to me. I request you to either repair or replace the watch at the earliest. I have enclosed a copy of the bill for your reference. Regards, Gobind/Gopa
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