Message Writing
Introduction: Writing message is an art, and the art to write a short and clear message is a very important writing skill which needs to be mastered. Most often the input for a message comes in the form of a telephonic conversation between two people.
1. A general telephone conversation between Amit and Raja.
Operator: Hello, Times and Trend, how can I help you?
Raja: This is Raja Gupta. Can I have extension 3421?
Operator: Certainly, hold on a minute, l'll put you through...
Amit: Mr. Simon's office, Amit speaking.
Raja: This is Raja Jaiswal calling, is Ms. Anee in?
Amit: l'm afraid she's out at the moment. Can I take a message?
Raja: Yes, could you ask her to call me at 5465456. I need to talk to her about the recent tender which is released by the department looked after by Ms.
Anne: It's urgent.
Amit: Could you repeat the number please?
Raja: Yes, it's 5465456, and this is Raja Jaiswal.
Amit: Thank you Mr Jaiswal, l'll make sure Ms. Anne gets this as ap.
Raja: Thanks, bye.
Amit: Bye.
2. A business telephone conversation (ordering a pizza).
Anil: Hello! Is it Pizza Hut?
Operator: Welcome sir, you are connected to Pizza Hut. This is Sheela. How can I help you?
Anil:I want to order a pizza and want it to be delivered at my home.
Sheela: Sure, sir. We will deliver the same at your house.
Anil: How long will it take for you to deliver the pizza?
Sheela: It will take sharp 35 minutes to deliver. By the way, may I know the address please?
Anil: It is 75/90 B, Gole Market, 2nd Floor.
Sheela: Fine, sir, your address is within the 5 km service point and so it will not take even 35 minutes, but only 25 minutes.
Anil: That's great to hear.
Sheela: Sir, which pizza would you like to order?
Anil:I would like to order a regular pizza for 4 persons along with Coke.
Sheela: OK, sir, I have taken your order and the delivery man will be there at your place soon.
Anil: Thank you, Sheela. It was nice talking to you.
Sheela: You're welcome, sir. It's my pleasure to serve you. Bye
Anil: Bye.
3. Anand Mr. Joshi talk over telephone regarding an official advertisement that had appeared in the newspaper.
Mr. Anand: May I speak to Mr. Joshi?
Operator: Just a minute, connecting...
Mr. Joshi: Hello, Joshi this side. Who's speaking?
Mr. Anand: Hello, Mr. Joshi. This is Anurag Anand this side. Hope you remember?
Mr. Joshi: Yes, Mr. Anand, tell me, how are you. How can I help you?
Mr. Anand: I have called regarding the advertisement of your company that has come today in the newspaper regarding supply of paper.
Mr. Joshi: Yes, Mr. Anand. We have called a tender for the
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